Privacy Policy

Who is responsible for the processing of your data?

• Company Name: Tecniart Corporate SL (hereinafter THE OWNER)
• Tax ID: B88473905
• Address: Calle Velázquez 70, 3rd floor, door I – 28001 Madrid
• Country: Spain
• Email: info@worldstairs.com
• Telephone: 607 868 086
• Website: www.worldstairs.com

Tecniart Corporate SL (hereinafter “the OWNER”) has a Data Protection Officer through whom Users may submit complaints, claims, and suggestions regarding the processing of their personal data, as well as exercise their rights. To do so, Users may contact the following email address: info@worldstairs.com

How do we obtain personal data?

The OWNER collects the personal data you provide through the forms on the website, our email addresses, and through telephone contact.

When you complete the forms on the website, you must approve both the portal’s terms of use and this privacy policy.

By approving this privacy policy, you are agreeing to the OWNER’s processing and storage of your personal data, in addition to all the sections established in this document.

What personal data do we obtain?

The OWNER collects the following data through the form on our website that the user freely accesses: Name, telephone number, location, and email address.

The OWNER will collect the data necessary to maintain a business relationship and the information required for billing for its services outside the website, usually by phone or email: Name and surname or company name, postal address, postal code, city, province, country, Tax Identification Number (NIF) or Tax Identification Number (CIF), and bank details for issuing invoices.

What do we use your personal data for?

To maintain a business relationship with you in compliance with accounting, legal, tax, and administrative obligations.

To be able to respond to you if you have any questions or request a quote.

The personal data requested is mandatory; failure to provide it will make it impossible to provide the contracted services or respond to inquiries.

How long do we retain your personal data?

The User’s personal data will only be retained for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, and regulatory reporting requirements.

If you exercise your right to erasure, your data will be blocked and stored in a restricted manner, available to the competent authorities for the period established by law to address potential criminal, commercial, or administrative liability.

For what purpose do we process your personal data?

THE OWNER will collect and process your personal data for the following purposes:

• Customer registration and management: To provide the contracted service. In this case, the data will be retained for this purpose for the entire duration of the contract, except in cases where the law establishes a different period.
• To respond to inquiries and send quotes regarding our services or your questions.

If you do not agree with any of the aforementioned purposes, you can contact us at info@worldstairs.com, identifying yourself and telling us about your incident or problem.

THE OWNER will not transfer users’ personal data to any third party without a legal basis legitimizing such processing. Except:

• To Public Administrations in the cases provided for by law.
• Accounting Consultants.
• To measure the use of the services, the third-party provider Google uses cookies to conduct analytical studies on website usage. The User can consult the cookie policy at any time on the “Cookie Policy” page.

What happens if you provide us with third-party data?

If, in the course of a relationship with us, you provide us with third-party data, we remind you that you are solely responsible for having obtained their prior consent to share their data with us for the purpose indicated in each case, as well as for having informed them of the content of this Policy.

The OWNER is aware of the importance of ensuring the security of information transfers with our customers, and to this end, we implement the highest security measures to guarantee the confidentiality of communications.

The secure SSL (Secure Socket Layer) server establishes a connection so that the information is transmitted encrypted, ensuring that it is only intelligible to the customer’s computer and our internet provider’s server, complying with the pseudonymization conditions established by the GDPR.

You can verify that the connection is being made through a secure server by checking one of the following:

• Mediante la dirección (URL) del servidor, ya que en un servidor seguro comienza por https: cuando normalmente lo hace por http.
• Through the server’s address (URL), since on a secure server it begins with https, when it normally begins with http. Through an indication from your browser, consisting of a whole key appearing in one of the lower corners of the screen (instead of a broken one, as on any insecure server), or a closed padlock (instead of an open one, as on any insecure server).

What are your rights?

The user may exercise their rights recognized in the LOPD (Data Protection Act) of access, rectification, erasure, and objection by sending a written communication to THE OWNER via our email address arte@beatrizbertolin.com, stating their full name, address for notifications, date and signature of the request, telephone number, and contact email address.

What rights can I exercise?

• The right to request access to your personal data.
  • By exercising this right, you will be able to obtain information regarding the processing of your personal data.
• The right to request the correction of your personal data if it is inaccurate.
  • You may correct or modify your data if it is inaccurate or incomplete to ensure that the information we have about you is accurate.
• The right to request the deletion of your personal data.
  • You may request the deletion of your personal data when any of the aforementioned circumstances apply. For example, unlawful data processing, or when the purpose for which the data was processed or collected has ceased. However, a series of exceptions are regulated in which this right will not apply. For example, when the right to freedom of expression and information should prevail.
• Right to object.
  • Through this right, you may object to the processing of your personal data: when, for reasons related to your personal situation, the processing of your data must cease, unless a legitimate interest is proven, or it is necessary for the exercise or defense of legal claims, or when the processing is for direct marketing purposes.
• Right to restriction of processing.
  • You may request that we restrict the processing of your data when the accuracy of the data is contested, while we verify such a challenge when the processing is unlawful, but you may object to the deletion of your data and request restriction of processing instead when you require it in the event of a claim, and even when you have objected to the processing of your data for the performance of a mission in the public interest or for the satisfaction of a legitimate interest, which must be verified. In these cases, we will only retain it for the exercise or defense of legal claims.
• Right to data portability.
  • You may request the portability of your data in electronic format, as well as the possibility of transmitting it to another entity. We may need to request specific information from you to help us confirm your identity and guarantee your right to access your personal data (or to exercise the rest of your rights). This is a security measure intended to ensure that your personal data is not disclosed to another person who does not have the right to receive it. In an effort to expedite our response, we may contact you to request additional information related to your request.

We collect information through the use of cookies. Cookies are small text files that are automatically stored on your computer or mobile device when you visit a website. You can find more complete information in our. cookie policy.

Minors under 14 years of age must not use our company’s services without the consent of their parents or guardians. If we detect that the user is a minor, we reserve the right to request a copy of their ID or the authorization of their parents or guardians.

THE HOLDER is obligated, in accordance with the provisions of the Law, to maintain the confidentiality of any personal data accessed, even after the business relationship between both parties has ended.

The user declares that they have read these general conditions or terms of service, fully and expressly accepting and agreeing to all the provisions contained therein.